We have set your delivery country to Singapore | Change Country

 

No products

 

Everyday Free Shipping!

We proudly offer free shipping and handling for all local shipping in Singapore. Free Shipping will be applied automatically to all qualifying orders.


We deliver 365 days a year!


No minimum purchase, coupons or promotion codes are required. 


Most packages will arrive 1 to 3 days* from date of payment.

(*subject to courier services)

 

Do you ship internationally?

Unfortunately, we do not provide international shipping at this moment. We are only able to ship locally within Singapore.


However, SaturdayClub is also available in Hong Kong, Malaysia and Australia. You may visit us at:


Hong Kong

http://www.saturdayclub.hk

Malaysia

https://saturdayclub.my

Australia

http://saturdayclub.com.au

 

What is the procedure for Return/ Exchange? 

At SaturdayClub, your satisfaction is always guaranteed! That is why we allow our customers to do Returns and Size Exchanges! 

*Return/ Size Exchange is limited to 1 time for the same item. There will be no exchange to a different item.

 

Qualifying conditions*: 

1) Original Packaging (ziplock bag), 2) Secured tag intact, 3) Unaltered, 4) Undamaged and 5) Unwashed

 

SaturdayClub reserves the right to reject any Return or Exchange if any of the above conditions are not met.

 

Return:

Returns will be in the form of credit vouchers, with a 6months validity. Credit vouchers are strictly non-refundable and not eligible for extension

 

Simply complete our Return Form (at the back of your invoice) and send the item back to us in their original packaging. Postage/ courier fees for returns will be at customer's own costs. We encourage you to send your parcel via a delivery method which allows tracking as we will not be liable for any lost parcel.

 

All parcels have to reach us within 14 business days from the date you receive your item. Upon receiving and checking the item(s) received met all our qualifying conditions, a credit voucher, with a non-extendable 6 months validity, will be sent to you via a system generated email.

You can also view your credit voucher under ‘My Voucher’ in your account.

 

Exchange:

1) Email us at admin@saturdayclub.com within 7 business days from the date you receive your item and provide us with the:  

a) Order ID (found on the left hand corner of your invoice. Eg: #175267)

b) Product reference number (eg: A028020103)

c) Size and colour you wish to exchange to

*please note that there will be no exchange to a different item

 

2) Our Customer Service team will revert back to you on whether your exchange request is successful. If so, they will provide you with the necessary details to mail your items back to us.

 

3) Postage fees for returns will be at customer's own costs. We encourage you to mail your parcel via a delivery method which allows tracking as we will not be liable for any lost mails.

 

4) Upon receiving your parcel and checking all qualifying conditions are met, please allow 7 business days for the new item to reach you.

 

Late Returns

Returns outside the stipulated timeframes may/ may not be accepted at the discretion of SaturdayClub.

 

Repeated Returns

Customers found returning items repeatedly may be refused at our discretion.

 

How do I know the status of my return/exchange?

Please allow 7 business days upon receiving your parcel for us to process your return/exchange request. If you did not receive your refund or exchange item by the end of 7 business days, please kindly email us at admin@saturdayclub.com and our Customer Service team will be glad to assist you.



 

Updated : 25 October 2016

***Saturday Club Pte Ltd (201219826D) reserves the rights to amend any of the policies above

 For further questions and inquires please contact us at admin@saturdayclub.com